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Terms & Conditions

Customer Care Promise

At Kimya Glasgow we believe in putting a personal touch into everything that we do, and we want your shopping experience?to be a satisfying one. We appreciate your business and we are fully committed to doing whatever it takes to ensure that you are happy with every aspect of your order.

Shipping

We currently ship to the following countries:

Australia, Austria, Barbados, Belgium, Canada, Denmark, Finland, France, Germany, Greece, Grenada, Iceland, Ireland, Italy, Jamaica, Japan, Netherlands, New Zealand, Norway, Portugal, Russia, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Trinidad & Tobago, United Kingdom, United States.

If your country is not on this list and you would like to place an order, please contact us to see if shipment can be arranged.

We calculate shipping costs using product weight and size, and where you are located (all orders ship from St. Vincent). Items are normally shipped via regular mail within 1 to 3 business days of the order being placed, although we offer courier services, such as DHL and FedEx, at the point of checkout, where available to your market. Transit time can range from 5 to 20 business days, depending on destination country and shipping method chosen. Please note we are not responsible for any customs charges that may be incurred.

Returns Policy

We believe in our products, and we are confident that you will love them as much as we do. However, if, for any reason, you are not completely satisfied with your purchase, simply return your item(s) to us?within 30 days?of your initial purchase, and we will be happy to refund the purchase amount to your card, or issue you a store credit for the purchase amount.

To help us expedite your return request, please follow the steps listed below.

1) Send us an email to?info@matthewr27.sg-host.com?to let us know that you plan to return the product.

2) Be sure to include your Order Number and to tell us if you prefer to have your return processed for store credit or as a credit back to the card on which you made the purchase.

3) We will reply to your email to confirm that we have received your request and to answer any questions that you may have.

4) Ship the items back to us, including a copy of your receipt with the items you wish to return.?We regret that we cannot process a credit until the product is shipped back to us.?Pack the items carefully to avoid damage in transit. For your protection and to ensure prompt delivery, we recommend that you send your return via an insured method which can be tracked in the case of loss.

5) Please address your return package to:

Kimya Glasgow
PO Box 1493
60 Cyrus St.
New Montrose
St. Vincent & The Grenadines
VC0100

We?regret that?return shipping fees are not refundable. In the case of damaged items, please contact us immediately for assistance. Please see the?Damaged Items?information below.
Your return or exchange request will be processed promptly.

Most refunds are processed within 3-5 business days of receipt.

Most exchanges are processed within 7-10 business days of receipt and are shipped via regular mail unless otherwise agreed. Transit time for exchange packages is usually 5-20 business days from the time the exchange is shipped, depending on destination country and shipping method chosen. Business days are from Monday to Friday, excluding local public holidays. An email will be sent to confirm the receipt and processing of your return or exchange request.

Please note: Only products purchased through our online store, matthewr27.sg-host.com, may be returned for refund or exchange.? If you wish to return an item purchased through another retailer, you should attempt to return it at the point of purchase. Most of our retailers have generous return polices and should be able to?offer you either a full refund or an exchange.

Damaged Items

When your order arrives, please inspect the package for any damage that may have occurred during shipment. It is normal for the shipping carton to show some wear. However, if damage has occurred to the item(s) in your shipment, please?notify us immediately at?info@matthewr27.sg-host.com. Please provide the Order Number along with your email address and phone number so that we can respond to you as quickly as possible. To ensure prompt resolution, please retain the shipping box, packing materials and the damaged items for inspection by the carrier. We recommend taking photographs of any damage, to expedite the resolution of any claim.

This policy was last updated on May 20th, 2019, and is subject to change without notice.

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NEWSLETTER SIGNUP

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🎉 Exciting News Alert 🎉 On Easter Saturday, 🎉 Exciting News Alert 🎉 On Easter Saturday, April 8th, 2023, the Kimya Glasgow brand is hosting a Fashion Gala & Fundraising Dinner at the breathtaking Firefly Estate in Bequia, "Under The Stars".

Join us for a night of tropical elegance and sensational flavors! Our dinner menu includes:

🍴 Appetizers:

Watermelon, Feta & Mint 'Martini' salad with Grenadine Wild Sea Salt finish
Chicken Liver Cognac Paté with Toast Fingers
Mixed Local Green Salad with Passion Fruit Vinaigrette
🍴 Mains:

Seared Lionfish with Crushed Plantain & Vegetable Medley
Balsamic Glazed Chicken Breast, Breadfruit Au Gratin/Sautéed Carrots & Christophene
🍴 Dessert:

Coconut Ice Cream with Crunchy Coconut Topping
Vanilla Ice Cream with Warm Guava Syrup
Admission is 270 XCD per person.

Cocktail Hour with a complimentary champagne cocktail courtesy Gonsalves Liquors, Jazz Band & Popup Shop start at 6PM. 

Dinner & Fashion Show start at 8PM.

We are committed to supporting the St. Vincent & the Grenadines Conservation Fund and will donate 50% of our profits to this noble cause. The dress code for this event is tropical formal, so you can look your best while supporting a great cause.

Don't miss out on this incredible event!

Reserve tickets HERE>> https://docs.google.com/forms/d/e/1FAIpQLSeIhyWv7EydMS3Utvkr9ekyWdux8sfkYUAweW2AIwt3vaFYRA/viewform?usp=sf_link 

Book your tickets now and let's make a difference together. 
🌎✨

Reserve tickets HERE>> https://docs.google.com/forms/d/e/1FAIpQLSeIhyWv7EydMS3Utvkr9ekyWdux8sfkYUAweW2AIwt3vaFYRA/viewform?usp=sf_link or call us at 784-534-2088

 #KimyaGlasgow #PassionCaraibe #SustainableFashion #SVGCF #Bequia #FashionGala #FundraisingDinner #UnderTheStars
🎉 Exciting News Alert 🎉 Easter Saturday, Ap 🎉 Exciting News Alert 🎉 
Easter Saturday, April 8th, 2023, the Kimya Glasgow brand is hosting a Fashion Gala & Fundraising Dinner at the breathtaking Firefly Estate in Bequia, "Under The Stars". 

This event marks the launch of the Kimya Glasgow Spring/Summer 2023 Collection - “Passion Caraibe” - created as part of a design collaboration under the TEECA Project to enhance trade in the Eastern Caribbean & Martinique.

This event is not just a celebration of fashion, but a fundraising effort to raise awareness & support for the St Vincent & the Grenadines Conservation Fund (SVGCF) and its projects, including support of conservation efforts for biodiversity, beach restoration, zero-waste initiatives, land conservation, coral replanting, food security projects, and support for the disabled in St Vincent & the Grenadines.

The Gala features a festive cocktail party, a pop-up shop, a live jazz band, a 3-course dinner by Firefly restaurant, and a live fashion presentation of the new collection. Plus, 50% of profits from this event will be donated to the SVGCF.

The event is being supported by First Citizens Group, a leading financial services provider in the Caribbean, dedicated to empowering women and men to fulfill their potential unencumbered by issues of inequity.

Don't miss out on this incredible event! 
Join us for an unforgettable night of fashion, fun, and fundraising. Book your tickets now and let’s make a difference together. 🌎✨ 

Limited tickets so reserve yours today
See Link in Bio 
Further info 784-534-2088

#KimyaGlasgow #PassionCaraibe #SustainableFashion #SVGCF #Bequia #FashionGala #FundraisingDinner #UnderTheStars
Believing in oneself can lead to a world of possib Believing in oneself can lead to a world of possibilities. When an individual truly believes in their own abilities, they are capable of achieving great things that others may not have thought possible. This is the power of self-confidence. With self-confidence, one can push past their own perceived limitations and reach new heights. The journey towards building self-confidence is not always easy, but it is a worthwhile endeavor. Through self-reflection and practice, anyone can develop a stronger sense of self-confidence and achieve extraordinary feats.

#stvincentandthegrenadines #vincy #garifuna #heritage #784 #Caribbean #CaribbeanWomen #IWD2023
We recently celebrated National Hero’s Day in Sa We recently celebrated National Hero’s Day in Saint Vincent and the Grenadines. On this occasion we proudly highlight Nelcia Robinson, a national hero who may not be as well-known but deserves to be celebrated all the same.

Nelcia Robinson is a poet, community organiser, and activist born in Greiggs, St Vincent & the Grenadines, of Black Carib/Garifuna descent. She has worked to develop policy initiatives throughout the Caribbean on gender and indigenous identity issues. Robinson served as the president of the National Council of Women of Saint Vincent and the Grenadines and began changing the organisation toward political action in the 1980s. She created local and regional organisations to analyse and develop information about the socio-economic and political inequalities women faced. Robinson has also been involved in international directives such as the World Summit for Social Development and the 1995 World Conference on Women. She has served as a civil society representative on the Regional Judicial and Legal Services Commissions and as chair of the Commonwealth Women’s Network.

#stvincentandthegrenadines #vincy #garifuna #heritage #784 #Caribbean #CaribbeanWomen #IWD2023
It is often said that we must listen to our inner It is often said that we must listen to our inner voice in order to find our true selves. This means taking time to delve deep within ourselves, listening closely to our thoughts and feelings, and being attuned to our intuition. One way to do this is by putting our ear down close to our soul and listening hard. By doing so, we can gain a deeper understanding of our values, beliefs, and desires. This, in turn, can help us make more informed decisions and lead a more fulfilling life.

#InternationalWomensDay #EmbraceEquity #Caribbean #CaribbeanWomen
Equity is different from equality as it acknowledg Equity is different from equality as it acknowledges that people start from different places and require tailored support to achieve the same outcomes. For instance, an individual who comes from a disadvantaged background may need access to additional resources and support to succeed in their endeavors.

By embracing equity, we can foster true inclusion and belonging. We can create a world where everyone has access to the resources and opportunities they need to thrive, regardless of their backgrounds. Let’s join the conversation and work together towards creating a fair and equitable society for all.

We’re excited to introduce you to some amazing warriors who have championed the cause. Today, we’d like to recognize Beverley Lois Anderson-Manley, a Jamaican public figure who emerged as a leader of women’s rights advocacy in the 1970s and campaigned for maternity leave. She was married to Michael Manley, the Prime Minister of Jamaica from 1972 to 1980, and was known for being more radical than him and helping him connect with Jamaica’s black population.

#InternationalWomensDay #EmbraceEquity #Caribbean #CaribbeanWomen
As we continue to share the accomplishments of wom As we continue to share the accomplishments of women for the month of March..
#EmbraceEquity
Celebrate International Women’s Day and beyond b Celebrate International Women’s Day and beyond by embracing equity! 

Equity isn’t just a nice-to-have, it’s a must-have. 

The aim of the #IWD2023 #EmbraceEquity campaign theme is to get the world talking about Why equal opportunities aren’t enough. 

Let’s work towards a society where a focus on gender equity is part of our DNA. 

We must understand the difference between equity and equality. 

People start from different places, so true inclusion and belonging require equitable action. 

Join the conversation and help create a world where everyone has a fair chance to thrive.

This month we want to highlight some notable warriors for this cause , today’s champion is …

Sandra Williams, known as Andaiye, was a transformative figure in the political struggle of Guyana and the Caribbean region in the 1970s, 80s, and 90s. 

She was a social, political, and gender rights activist who worked with various organizations to promote equity for women. She was an early member of the executive of the Working People’s Alliance and the Caribbean Association for Feminist Research and Action. Andaiye also worked with the Women and Development Unit of the University of the West Indies and CARICOM. 

Her work helped to promote gender equity and empower women in the Caribbean region.

#InternationalWomensDay #EmbraceEquity #Caribbean #CaribbeanWomen
The ULTIMATE LUXURY for your Valentine this year! The ULTIMATE LUXURY for your Valentine this year! 
Our Valentine’s Fragrance Gift Box Special is the PERFECT way to show your love & appreciation, with the delicately scented Kimya Glasgow Vanilla Orchid fragrance in a 50ml bottle & a 10ml Fragrance Atomiser in our chic custom box, this gift is sure to impress.

Indulge in the ultimate pampering experience & gift this to someone special or treat yourself! YOU DESERVE IT!

OFFER ENDS 18th Feb, so don’t miss your chance to add a touch of luxury to your Valentine’s celebration. 

Available at kimyaglasgow.com or call 5342088 to order 

FREE DELIVERY in Saint Vincent and the Grenadines.

Order now and let the warm, floral scent of Vanilla Orchid fill the air this Valentine’s day! 

#KimyaGlasgow #ValentinesFragranceGiftBox #LuxuryGifting #ValentinesDay #ValentinesGifts #VanillaOrchid #KimyaGlasgow #NewYearNewYou #fragrancesale #fragrancelovers #shopping #StVincentShopping #luxuryshopping #fragrance #perfumeaddict #perfumelovers #scent #caribbeanfashion #caribbeanfragrance #beauty #makeup #eaudeparfum #Bequia #TobagoCays #Mustique #StVincent #StVincentandtheGrenadines
In this season of LOVE❤️, why not treat yourse In this season of LOVE❤️, why not treat yourself to something special? 

Kimya Glasgow has just the perfect gift for YOU – our exquisite Kimya Glasgow Vanilla Orchid fragrance. 

A truly captivating aroma, with its delightful & delicate blend of warm and spicy notes that will wrap you up in a mesmerizing scent. 

Embrace your own beauty and self-worth; Feel truly loved, inside and out. 

Let this Valentine’s Day be your opportunity to lift yourself up and show yourself some extra love & appreciation. You deserve only the best!

Kimya Glasgow Vanilla Orchid fragrance, will let your inner beauty shine through.  The Self-love is a journey is a deep happiness & true love

Link in Bio to see local stockists 
Call 7845342088 for further info

#ValentinesDay #ValentinesGifts
#VanillaOrchid #KimyaGlasgow #NewYearNewYou #flashsale
#fragranceflashsale #fragrancelovers
#shopping #StVincentShopping #luxuryshopping #fragrance #perfumeaddict #perfumelovers #scent #caribbeanfashion #caribbeanfragrance #beauty #makeup #eaudeparfum 
#Bequia #TobagoCays #Mustique #StVincent #StVincentandtheGrenadines
It’s On Now! SHOP NOW & experience the beauty an It’s On Now! SHOP NOW & experience the beauty and elegance of the Vanilla Orchid Perfume. 

With its long-lasting fragrance, it’s sure to become your go-to scent for any occasion. 

Get ready to turn heads and make a lasting impression with the Vanilla Orchid Perfume. 

FRAGRANCE FLASH SALE 
15% OFF 50ml & 100ml 

Flash Sale Ends Soon!
So Don’t Miss Out!

Order yours TODAY 
and start the New Year off 
With A New You.

Kimya Glasgow Vanilla Orchid
“The Quintessential Caribbean Scent”

www.kimyaglasgow.com
Link in Bio
7845342088 for further info 

#VanillaOrchid #KimyaGlasgow #NewYearNewYou #flashsale
#fragranceflashsale #fragrancelovers
#shopping #StVincentShopping #luxuryshopping #fragrance #perfumeaddict #perfumelovers #scent #caribbeanfashion #caribbeanfragrance #beauty #makeup #eaudeparfum 
#Bequia #TobagoCays #Mustique #StVincent #StVincentandtheGrenadines
Start your new year off with a bang! With our ‘N Start your new year off with a bang!
With our ‘New Year, New You’ FLASH  SALE! 

Starting Tomorrow (Tuesday 31st January) 

From 10AM @ kimyaglasgow.com
Link in Bio 

Indulge in the delicious scent of Kimya Glasgow Vanilla Orchid 
With 15% off our 50ml and 100ml bottles. 

DON’T MISS OUT on this limited time offer. 

Use coupon code FLASH23 at checkout. 

Free Delivery in St Vincent & the Grenadines 
International Shipping via DHL

#VanillaOrchid #KimyaGlasgow #NewYearNewYou #flashsale
#fragranceflashsale #fragrancelovers
#shopping #StVincentShopping #luxuryshopping #fragrance #perfumeaddict #perfumelovers #scent #caribbeanfashion #caribbeanfragrance #beauty #makeup #eaudeparfum 
#Bequia #TobagoCays #Mustique #StVincent #StVincentandtheGrenadines
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