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Terms & Conditions

Customer Care Promise

At Kimya Glasgow we believe in putting a personal touch into everything that we do, and we want your shopping experience?to be a satisfying one. We appreciate your business and we are fully committed to doing whatever it takes to ensure that you are happy with every aspect of your order.

Shipping

We currently ship to the following countries:

Australia, Austria, Barbados, Belgium, Canada, Denmark, Finland, France, Germany, Greece, Grenada, Iceland, Ireland, Italy, Jamaica, Japan, Netherlands, New Zealand, Norway, Portugal, Russia, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Trinidad & Tobago, United Kingdom, United States.

If your country is not on this list and you would like to place an order, please contact us to see if shipment can be arranged.

We calculate shipping costs using product weight and size, and where you are located (all orders ship from St. Vincent). Items are normally shipped via regular mail within 1 to 3 business days of the order being placed, although we offer courier services, such as DHL and FedEx, at the point of checkout, where available to your market. Transit time can range from 5 to 20 business days, depending on destination country and shipping method chosen. Please note we are not responsible for any customs charges that may be incurred.

Returns Policy

We believe in our products, and we are confident that you will love them as much as we do. However, if, for any reason, you are not completely satisfied with your purchase, simply return your item(s) to us?within 30 days?of your initial purchase, and we will be happy to refund the purchase amount to your card, or issue you a store credit for the purchase amount.

To help us expedite your return request, please follow the steps listed below.

1) Send us an email to?info@matthewr27.sg-host.com?to let us know that you plan to return the product.

2) Be sure to include your Order Number and to tell us if you prefer to have your return processed for store credit or as a credit back to the card on which you made the purchase.

3) We will reply to your email to confirm that we have received your request and to answer any questions that you may have.

4) Ship the items back to us, including a copy of your receipt with the items you wish to return.?We regret that we cannot process a credit until the product is shipped back to us.?Pack the items carefully to avoid damage in transit. For your protection and to ensure prompt delivery, we recommend that you send your return via an insured method which can be tracked in the case of loss.

5) Please address your return package to:

Kimya Glasgow
PO Box 1493
60 Cyrus St.
New Montrose
St. Vincent & The Grenadines
VC0100

We?regret that?return shipping fees are not refundable. In the case of damaged items, please contact us immediately for assistance. Please see the?Damaged Items?information below.
Your return or exchange request will be processed promptly.

Most refunds are processed within 3-5 business days of receipt.

Most exchanges are processed within 7-10 business days of receipt and are shipped via regular mail unless otherwise agreed. Transit time for exchange packages is usually 5-20 business days from the time the exchange is shipped, depending on destination country and shipping method chosen. Business days are from Monday to Friday, excluding local public holidays. An email will be sent to confirm the receipt and processing of your return or exchange request.

Please note: Only products purchased through our online store, matthewr27.sg-host.com, may be returned for refund or exchange.? If you wish to return an item purchased through another retailer, you should attempt to return it at the point of purchase. Most of our retailers have generous return polices and should be able to?offer you either a full refund or an exchange.

Damaged Items

When your order arrives, please inspect the package for any damage that may have occurred during shipment. It is normal for the shipping carton to show some wear. However, if damage has occurred to the item(s) in your shipment, please?notify us immediately at?info@matthewr27.sg-host.com. Please provide the Order Number along with your email address and phone number so that we can respond to you as quickly as possible. To ensure prompt resolution, please retain the shipping box, packing materials and the damaged items for inspection by the carrier. We recommend taking photographs of any damage, to expedite the resolution of any claim.

This policy was last updated on May 20th, 2019, and is subject to change without notice.

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NEWSLETTER SIGNUP

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From VincyMas to Summer The Perfect take home gif From VincyMas to Summer

The Perfect take home gift after VincyMas 2022

Pick yours up before you go

“The Quintessential Caribbean Fragrance”

Available at
*The TREND, Kingstown 
*The TREND, Argyle Intl Airport
*Fine Things, Joshua Centre
*Frangipani Hotel, Bequia
*Serenity House, Bequia
*Purple House, Mustique 
*Kimyaglasgow.com
(See link in bio)

#fragrance #mardigras #carnival #vincymas #vincymas2022 #gifts #souvenirs #party
It’s a new month! A fresh start.. We’re full It’s a new month! 
A fresh start..

We’re fully into the rainy season in the Caribbean, as well as kicking off all the Summer Caribbean Carnivals.. starting with Vincy Mas! 

Shaking all the times when we didn’t get to dress up, to see friends and to be social

So much to look forward to this month! 

#summer #carnival #vincymas #vincy #stvincent #caribbean #caribbeancarnivals #caribbeancarnivalmiami #july
To all the “Forces of Nature” mothers… I sal To all the “Forces of Nature” mothers… I salute you
🌸💓🌸💓🌸💓🌸💓🌸
Happy Mother’s Day!!

#LuxuryLiving #CaribbeanLuxury #Fragrance #Perfume #fragrance #perfume #orchid #vanilla #tropical #caribbean #stvincent #stvincentandthegrenadines #trinidad #trinidadandtobago #love #ootd  #perfumelovers #fragrances #happymothersday #scent #perfumeshop #perfumelover #fragancias #beauty #eaudeparfum #perfumery #scentoftheday #makeup #fashion #fashion #mothersday
Mom is a work of art So she deserves the very best Mom is a work of art
So she deserves the very best
Give her the gift of elegant fragrance with
Kimya Glasgow Vanilla Orchid 
"The Quintessential Caribbean Fragrance"

Sample & SHOP @ our amazing stockists
*Levi's THE TREND, Egmont St, Kingstown
*Levi's THE TREND, Argyle International Airport
*FINE THINGS, Joshua Centre, Arnos Vale
*Frangipani Hotel, Bequia
*Purple House, Mustique

Also available via kimyaglasgow.com
*FREE Delivery in SVG
*International Shipping via DHL

Pick up a bottle for Mom TODAY!
A burst of fragrance.. Because Mom truly deserves A burst of fragrance..

Because Mom truly deserves the best 
Give her the gift of elegant fragrance with
Kimya Glasgow Vanilla Orchid 
"The Quintessential Caribbean Fragrance"

Available @ our amazing stockists
*Levi's THE TREND, Egmont St, Kingstown
*Levi's THE TREND, Argyle International Airport
*FINE Things, Joshua Centre, Arnos Vale
*Frangipani Hotel, Bequia
*Purple House, Mustique

Also available via kimyaglasgow.com
*FREE Delivery in SVG
*International Shipping via DHL

784-534-2088

Pick up a bottle for Mom TODAY!

#memories #fragrance #perfume #orchid #vanilla #tropical #caribbean #trinidad #trinidadandtobago #love #perfumes #perfumelovers #fragrances #perfumeaddict #scent #perfumeshop #perfumelover #fragancias #beauty #eaudeparfum #perfumery #scentoftheday #makeup #fashion #perfumeoriginal
Because Mom truly deserves the best Give her the Because Mom truly deserves the best 
Give her the gift of elegant fragrance with
Kimya Glasgow Vanilla Orchid 
"The Quintessential Caribbean Fragrance"

Sample & SHOP @ our amazing stockists
*Levi's THE TREND, Egmont St, Kingstown
*Levi's THE TREND, Argyle International Airport
*FINE Things, Joshua Centre, Arnos Vale
*Frangipani Hotel, Bequia
*Purple House, Mustique

Also available via kimyaglasgow.com
*FREE Delivery in SVG
*International Shipping via DHL

Pick up a bottle for Mom TODAY!

#memories #fragrance #perfume #orchid #vanilla #tropical #caribbean #trinidad #trinidadandtobago #love #perfumes #perfumelovers #fragrances #perfumeaddict #scent #perfumeshop #perfumelover #fragancias #beauty #eaudeparfum #perfumery #scentoftheday #makeup #fashion #perfumeoriginal
Cherish every shade of Mom Celebrating Mom.... Lo Cherish every shade of Mom

Celebrating Mom....
Loving Mom
Funny Mom
Dancing Mom
Beautiful Mom
Wise Mom
Strict Mom
Joyful Mom
Patient Mom
Creative Mom
Impatient Mom
Gourmet Mom
Simple Mom
Complex Mom
Capable Mom
Unique Mom...

Love You Mom!!!💓💓💓💓💓💓💓

#LuxuryLiving #CaribbeanLuxury #Fragrance #Perfume #fragrance #perfume #orchid #vanilla #tropical #caribbean #stvincent #stvincentandthegrenadines #trinidad #trinidadandtobago #love #perfumes #perfumelovers #fragrances #perfumeaddict #scent #perfumeshop #perfumelover #fragancias #beauty #eaudeparfum #perfumery #scentoftheday #makeup #fashion #perfumeoriginal
TAKE OFF WITH US! *NEW STOCKIST ALERT* Kimya Glas TAKE OFF WITH US!

*NEW STOCKIST ALERT*
Kimya Glasgow Vanilla Orchid - "The Quintessential Caribbean Fragrance", is now available at @svgairports Argyle International Airport at The Trend--LEVI'S

Taking off on a trip?
It makes for the perfect chic gift from Vincy!🇻🇨

SAMPLE & SHOP the Scent  @ all of our amazing stockists:-

*Levi's The TREND, Kingstown
*FINE Things, Joshua Centre, Arnos Vale
*Frangipani Hotel, Bequia
*Purple House, Mustique

Also available via kimyaglasgow.com *link in bio*
*International Shipping via DHL
*FREE Delivery in SVG

#KimyaGlasgow #kimyaglasgowvanillaorchid #fragrance #perfume #orchid #vanilla #tropical #caribbean #stvincent #stvincentandthegrenadines #trinidad #trinidadandtobago #love #perfumes #perfumelovers #fragrances #perfumeaddict #scent #perfumeshop #perfumelover #fragancias #beauty #eaudeparfum #perfumery #scentoftheday #makeup #fashion #perfumeoriginal
Just had to express my immense Gratitude for the s Just had to express my immense Gratitude for the support! 
❤Much Love!❤

#DeliveriesComplete
#SALE #FLASHSALE #fragrance #perfume #orchid #vanilla #tropical #caribbean #stvincent #stvincentandthegrenadines #trinidad #trinidadandtobago #love #perfumes #perfumelovers #fragrances #perfumeaddict #scent #perfumeshop #perfumelover #fragancias #beauty #eaudeparfum #perfumery #scentoftheday #makeup #fashion #perfumeoriginal
Sometimes you have to just Stop & Smell the flowe Sometimes you have to just 
Stop & Smell the flowers
Slow Down & take care of you
Slip into something soft
Sip something soothing
Say positive things to your heart & soul

Love Yourself Unconditionally

#selfcare #selfcarematters #loveyourself #youareenough 
#memories #fragrance #perfume #orchid #vanilla #tropical #caribbean #trinidad #trinidadandtobago #love #perfumes #perfumelovers #fragrances #perfumeaddict #scent #perfumeshop #perfumelover #fragancias #beauty #eaudeparfum #perfumery #scentoftheday #makeup #fashion #perfumeoriginal
Love Yourself this Month with Kimya Glasgow Vanill Love Yourself this Month with Kimya Glasgow Vanilla Orchid
“The Quintessential Caribbean fragrance”
*NEW Product Alert 
*Atomizer NOW AVAILABLE!! 

Small bottle, Big Scent!

*Levi's The TREND, Kingstown
*Fine Things. Joshua Centre, Arnos Vale
*Purple House, Mustique
*Frangipani Hotel, Bequia

Music: With You In The Morning
Musician: Carl Storm

#memories #fragrance #perfume #orchid #vanilla #tropical #caribbean #trinidad #trinidadandtobago #love #perfumes #perfumelovers #fragrances #perfumeaddict #scent #perfumeshop #perfumelover #fragancias #beauty #eaudeparfum #perfumery #scentoftheday #makeup #fashion #perfumeoriginal
Wishing You & Yours the BEST YEAR EVER The past fe Wishing You & Yours the BEST YEAR EVER
The past few years have meant distances from loved ones, loss and a rollercoaster of emotions
We wish that out of every dark cloud, you find your silver lining in 2022
Be Happy, Be Kind, Be Healthy, Be Authentically You
-Love Kimya

#happynewyear #newyear #love #happy #christmas #newyearseve #instagood #merrychristmas #photography #newyears  #instagram #party #photooftheday #family #hello #celebration #fun #goals #fashion  #jan #dec #celebrate #art #gle #k #bhfyp #champagne #trini #trinidadandtobago #fireworks
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